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FREQUENTLY ASKED QUESTIONS

F.A.Q

If you have a front load washer, we would recommend that you use laundry additives that you can buy from your local appliance dealer. These additives are able to remove the mold and mildew smell from your washer.

No, Clay Pit Appliance repair is strictly an appliance repair company.

We always aim to finish the repairs on the day of an appointment; however, for very complex problems or if the parts need to be sourced, repairs may have to be delayed. We will always try our best to ensure that your repair is completed in the quickest possible time.

We understand that emergencies can occur. In the event that you become unavailable on the day of your scheduled appointment, please contact us at 718-737-8833 before your scheduled appointment to inform us of the change and organise a more suitable time.

At Clay Pit Appliance repair, we can repair almost all brands and types of refrigerators, dishwashers, stoves, washers and dryers, and ovens. Give us a call to see if we can help.

We would suggest to check that your washer is level with all its feet planted firmly on the floor. If this is the case, it may be because your are trying to wash too much in one load. Washing machines will have a certain capacity, which depends on whether it is a front- or top-loader, amongst other things. Try washing smaller loads and see if the washer still shakes. If it does, it sounds like your washer may have a problem. Please contact us at 718-737-8833 so we can diagnose and fix the problem.

If we do not have the part/s needed for your repair in stock, we will need to order it from our supplier. Please be guaranteed that will return to finish your repair as soon as possible.

We have established excellent relationships among suppliers, so in most cases, it should only take a few days to track down the necessary part. In the rare case where a part has to be specially ordered, we will source your part for the best price with the fastest delivery time before seeking your approval to proceed with ordering in the part.

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